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Mental Health

Explore community-based services that provide mental health support.

1 Call, 1 Click

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Ontario Residents Only

613-260-2360 x 2

Kids Come First

Offering: 

Helps children, youth and families/caregivers connect with the right mental health, addictions, substance use health and neurodevelopmental health services and care. 

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Available to assist infants, children and youth from 0 - 21 years of age in the Ottawa area (including Lanark, Leeds & Grenville, Glengarry, Prescott-Russell and Renfrew) 

 

Considerations:

Is a referral hub. 

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Cost: 

Free

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Ask for Help Today

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Ontario Residents Only

Home - askforhelptoday

Offering: 

Connection to registered psychologists in Ontario for individual or couple services. Service providers who will see adults and children.

 

Considerations:

Is a search tool for finding providers.  

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Cost: 

Depends on assigned provider.

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ConnexOntario

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Ontario Residents Only

1-866-531-2600

Text CONNEX to 247247

​Mental Health Services in Ottawa, Ontario | ConnexOntario

Offering: 

Connects people in Ottawa to free, confidential and 24/7 mental health services. 

 

Considerations:

Can reach out via phone, text, chat or e-mail. 

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Cost: 

Free connections (possible fee for services). 

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Hope for Wellness Help Line 24/7

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Ontario/Quebec Residents

1-855-242-3310

Home - Hope for Wellness Helpline

Offering: 

Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. 

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Experienced and culturally competent counsellors to listen. Counsellors can also work with you to find other wellness supports nearby. 


Phone and chat counseling is available in EN + FR. On request, phone counseling is available in Cree, Ojibway and Inuktitut

 

Considerations:

For Indigenous Peoples

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Cost: 

Free

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Ottawa Public Health - Adults, Children, Youth

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Ontario Residents Only

​Mental Health, Addictions and Substance Use Health Services and Resources | Ottawa Public Health

Offering: 

Resources for information on mental health (including substance use) services for a variety of populations. 

 

Considerations:

Resources and information only. 

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Cost: 

Free

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Royal Front Line Workers Wellness Program

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Ontario Residents Only

Offering: 

Offering brief interventions (between 2-6 sessions), consisting of psychoeducation, challenging unhelpful thoughts, etc. If more support is needed, can move to the OSP program

 

Considerations:

Available to people who work in health care. Can self-refer to program via ROH website.

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Cost: 

Free

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Togetherall (formerly, Big White Wall)

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Ontario/Quebec Residents

Togetherall

Offering: 

A digital mental health support service available 24/7, online, and is anonymous so you can express yourself openly. Professionally trained Wall Guides monitor the community to ensure safety and anonymity. Also gets you access to resources, tailored self-help courses, etc.

 

Considerations:

Adults and Youth 16+
24/7
Is a moderator (who is a mental health professional)

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Cost: 

Free

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Access MHA

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Ontario Residents Only

1-866-996-0991

Free mental health, substance use/addiction support

Offering: 

Program to assist people in accessing service for mental health and substance use health and addictions concerns. 

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Considerations:

Available to people ages 16+ in the Eastern Ontario Region. Individuals can self-refer.​

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Cost: 

Free

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Bounce Back​​

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Ontario Residents Only

Home - BounceBack Ontario

Offering: 

Free, self-help program, grounded in CBT. Uses telephone coaching, skill-building workbooks and videos. 

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Coaches are not counselors, but are supervised by psychologists. 

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Receive 3-6 coaching sessions. 

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Considerations:

Available to people 15+. Referral is required (can self-refer). Available in various languages. 

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*This is the first step in OSP

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Cost: 

Free

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Distress Centre & Crisis Line

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Ontario/Quebec Residents

613-238-3311

​Distress Centre of Ottawa and Region | 613-238-3311

Offering: 

Mental Health support and resources. 

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Distress Line - provides support, encouragement, crisis management/intervention, suicide risk assessment and prevention. (613-238-3311)

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Crisis Line - for people experiencing situational crisis, psychosis or suicidal behaviour, severe depression or anxiety. (613-722-6914)

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Outaouais Distress Line - distress line for people in Outaouais region. (1-866-676-1080) Available in English only.

 

Considerations:

Available 24/7

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Cost: 

Free

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Ontario Structured Psychotherapy Program (OSP)

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Ontario Residents Only

​https://www.theroyal.ca/programs-clinics-services-directory/ontario-structured-psychotherapy-osp-program/

Offering: 

Provides publicly funded, evidence-based treatment for adults living with depression and anxiety-related conditions. Include CBT and related approaches that focus on practical skill-building. Treatment is delivered through a stepped model based on individual need.

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There are also LGBTQ affirming CBT groups, gender-based violence PTSD groups, and women's only PTSD groups. Additionally, they have Indigenous Navigators, and a new Indigenous OSP Clinician working specifically with indigenous folks - there is a direct referal pathway from Wabano to OSP as well.  

 

Considerations:

Adults (18+) in Ontario

Need referral (doctor or through AccessMHA). 

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Cost: 

Free

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Psychiatric Survivors of Ottawa

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Ontario/Quebec Residents

613-567-4379 x 118

Offering: 

Peer Support to people living with diagnosed mental health conditions, substance use struggles, as well as their family. Includes 1:1 support, groups, activities, WRAP and Family WRAP

 

Considerations:

Peer Run organization. For ages 16+.

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Cost: 

Free

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Royal's Rapid Access Addiction Medicine (RAAM)

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Ontario Residents Only

613-722-6521 x 6508

​Substance Use & Concurrent Disorders Program · The Royal

Offering: 

Offers services for people who need help with alcohol and/or opioid use. Referral not required. Includes Day Detox Program. 

 

Considerations:

Not an emergency service. 
Open Monday - Friday 8-4pm (closed for lunch)

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Cost: 

Free

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Walk-in Counselling

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Ontario Residents Only

613-755-2277

​The Walk-In Counselling Clinic & Counselling Connect

Offering: 

Walk-in therapy - Single-session, various locations.

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Scheduled sessions - Single-sessions at a time that works for you.

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Group Sessions - supportive, therapist-led group focused on a shared experience. 

 

Considerations:

Free. Single-Sessions. Various locations.

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Cost: 

Free

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Offering: 

Free health and wellness services for young people aged 12-25. Services include mental health support (including anxiety/stress, self-harm, depression, etc.), sexual health (including contraception, screening, healthy relationship support, etc.), substance use (including education on smoking cessation, alcohol/substance use, gambling, etc.), relationship support. 

 

Considerations:

Support is available in person and virtually, but walk-in and appointments throughout all regions of Quebec. 

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Closest to TOH: 92, boulevard Saint-Raymond, bureau 403 Gatineau

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Cost: 

Free

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Caduceus Group (Recovery Care)

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Ontario Residents Only

613-763-6882 (Vanier location)

Caduceus Group | Recovery Care

Offering: 

In-person and confidential support group for healthcare professionals who are navigating challenges with substance use or addiction. 

 

Considerations:

For individuals living in the Ottawa region. Multiple locations (Vanier, Ottawa South, Bells Corners, ByWard Market, Cornwall). 

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Cost: 

Free with a valid OHIP card. 

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Family Services Ottawa

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Ontario Residents Only

613-725-3601

Counselling | Family Services Ottawa

Offering: 

Counselling - Individuals, Couples, Families, Children & Youth. All therapists are registered and would be covered by Medavie benefits.

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Groups & Workshops - Groups/workshops on a variety of topics including anger management, "Boyond the Baby Blues", connecting with teens, positive discipline, parenting, Youth Groups, "Just for Dads" group and an Art & Play Drop-in Group

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Support Programs - including programs for parenting, 2SLGBTQIA+ community, anti-violence, etc.

 

Considerations:

Available in multiple languages. Available in-person at 312 Parkdale Ave. 

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Cost: 

Fee for service on a sliding scale. Therapists all registered and may be covered by benefits. Also offer free workshops and groups. 

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Open Doors Mental Health

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Ontario Residents Only

613-257-8260

​ODMH - Open Doors Mental Health, for Children, Youth and Families | Children's Mental Health

Offering: 

An accredited Child & Youth Mental Health Centre providing services across Lanark County. 

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Services include: Single Sessions Counselling, Family Resource Team, Counselling Services, Child Victim Witness Program, Child & Youth Advocacy Centre. 

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Offers virtual and in-person. Do not need healthcard, can be new to Canada.

 

Considerations:

Children Under 12 - sessions held with caregiver(s) only

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Youth Over 12 - sessions may be held alone or with caregiver(s)

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Up to age 18. 

Wait time - approx 1-2 weeks (extended therapy is longer)

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Cost: 

Free

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Recovery Care

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Ontario Residents Only

613-763-6882

Recovery Care

Offering: 

Provides community with harm-reduction approach to substance use, addiction services and mental health. Supports individuals living with addictions, housing supports, mental health supports and has an onsite pharmacy

 

Considerations:

For individuals living in the Ottawa region. Mulitple locations (Vanier, Ottawa South, Bells Corners, ByWard Market, Cornwall)

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Cost: 

Free with a valid OHIP card.

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Tel-Aide Outaouais

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Ontario/Quebec Residents

613-741-6433 (Ottawa)

819-775-3223 (Gatineau)

Tel-Aide Outaouais – Changer le monde, un appel à la fois…

Offering: 

French-language mental health telephone support, 24/7.

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Considerations:

Available 24/7.

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Cost: 

Free

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The Helium App was created by a group of TOH staff and physicians who understand the issues and challenges that are common both in everyday life and in healthcare environments. Helium is a wellness tool that is easy to use, and encourages positive behaviour changes. 

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